Excellent service and professionalism by Russell he was sincere and helpful from beginning to the end. He was flexible with timings and availability when I requested to visit the property at the weekend, he always had time for me when I had any concerns or questions about the process I would highly recommend him.

I worked with Russell for several months while I was looking for an apartment for myself and my two daughters. It was a stressful time for me, and he had to put up with lots of telephone calls, emails, text messages and he did so without complaint and always responded in a timely way. He never made me feel like a burden.

One of the reasons Russell is really good at what he does is that he has strong intuition about people and where they will be happy. He steered me away from problem properties and towards the right apartment. He was like a cheerleader when I got discouraged.

Some realtors just want to close the deal and move on, but Russell made me feel that he was really invested in our being happy in our new home. And in fact he found us our dream apartment.

In short, he went above and beyond the usual level of personal attention and caring. It’s not very often that you end up feeling like your realtor is also your friend.